Mail Deliverability Manager

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🇪🇺 Our Story

Join Scaleway and shape the sovereign cloud of tomorrow!

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.

Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.

With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.

Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customers across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.

📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.

❓ Why We Need You?

Our growth is driving us to strengthen our Mail Deliverability team to take full control of our mail stack and create specialized monitoring tools.

Your mission will be to manage mail deliverability for our TEM and Mailbox products in order to ensure our customers can use our mail solutions with an excellent reputation and zero deliverability issues.

🤝 Your Future Team

We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.

You will be part of a team of 5 people focused on production. This is a newly created role within a growing team currently composed of two Specialist and two Advanced profiles, where you will lead the charge on project creation and technical oversight of the mail stack.

🗓️ Your Daily Routine

Tasks

• Manage and optimize mail deliverability for TEM and Mailbox products
• Design and build a custom monitoring stack for mail performance and reputation
• Take full ownership of the mail stack to ensure high-quality service
• Monitor and combat spam to protect the platform's reputation
• Identify and resolve technical bottlenecks affecting mail delivery
• Develop internal tools to automate deliverability tracking
• Collaborate with production teams to maintain a robust infrastructure
• Stay updated on global mail security and deliverability standards

👤 About You

HARDSKILLS:

• Strong expertise in Mail Deliverability and anti-spam mechanisms
• Deep understanding of mail protocols and authentication (DMARC, RUA/RUF, SPF, DKIM)
• Experience building or managing Mail monitoring tools
• Solid background in Mail Stack management
• Proven experience in production environments

SOFT SKILLS:

• Strong Communication skills
• Natural Leadership and ability to Influence technical decisions
• High level of Flexibility to adapt to a project-creation environment
• Problem-solving mindset to diagnose sudden reputation drops

✨ What You Will Find at Scaleway ++++

• Hybrid work: We offer up to 3 days of remote work per week.
• Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
• Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
• Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
• Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

🚀 Why join the Scaleway adventure?

✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.

✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.

✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

🔜 The Next Steps …

• Discovery call with a recruiter (30 min)
• Technical & Knowledge interview with Alexandre Hugla and Jérémy Jacquemin to understand your technical skills and approach to the role (45 min)
• Mail Stack technical interview with Loic Martinez Varizat to validate your expertise (1h)
• Managerial interview with Hedi Serradj to deepen discussions and assess your fit with the team (45 min)
• Final HR interview to tour our offices and meet your future colleagues

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At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive.

All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.

We believe great ideas come from everywhere, and everyone which is why you should definitely apply.